Welcome to the home of ParkSmart. We are based in Durban and provide parking area services to shopping centers and the retail industry. Our vision is to be recognized as the leading service provider of parking area services to the retail property industry and change the public's negative perception of the industry. By doing so, the people that work within this sector, will be uplifted. Feel free to get in touch with us should you have any questions or queries.
Manage
- Implementing a workable Traffic Management Plan.
- Direct and control vehicular and pedestrian traffic.
- Identify and rectify potentially hazardous areas and conditions.
- Removal of illegal vendors.
- Conduct Regular Safety Assessments.
- Keeping the area clean and free of litter.
Protect
- Provide the customers with peace of mind by ensuring that all ParkSmart personnel are appropriately uniformed, smart, clean and clearly identifiable at all times.
- Properly trained, uniformed and managed personnel are automatically seen as a deterrent and will add value to Centre Management and the overall security of the centre.
Serve
- To provide a valuable service to your tenants customers by making their visit to your premises a safe, enjoyable and stress-free experience.
- Foster a strong business relationship by: a) Holding regular Client meetings; b) Dealing with all Incidents and Complaints promptly; and c) Conducting thorough investigations and giving precise feedback.
ParkSmart has a dedicated team
Click here to see them is action
Mission Statement
Mediocrity has no place in our business. Therefore, we believe in offering both our Clients and their Customers peace of mind, by providing a measurable service and going beyond the standard expectations and in so doing adding real value.
How do customers benefit form using our services?
At ParkSmart we are passionate about the appearance of your parking area, as we consider this to be one of the most important areas of a retail property. First impressions are lasting and as this is the first and last point of contact the customer has with the centre, it is imperative that this interaction be a pleasant one, leaving them free to go about their business, confident that one of their most valuable possessions is in good hands.
ParkSmart personnel are issued with portable radios enabling them to communicate at all times with other on-site Service Providers. Where possible, the Site Seniors will be provided with panic buttons linked to an external Armed Response company.
The ParkSmart Management Team networks with the various Law Enforcement Agencies and attends their meetings. Information relevant to the Clients premises and surrounding area will be relayed to the Client.
